Eligible requests
For an orderly process, A request may be considered only when an item arrives damaged, defective, incorrect or materially different from its product description. Contact us within 30 days after delivery. This is not a change-of-mind or no-reason return policy. Timing can vary when outside providers are involved.
Evidence and authorization
For clarity, Send the order number, ordering email, a clear description and photographs or video that show the issue. Do not mail anything back unless we first authorize the return and provide instructions; unauthorized parcels may not be accepted or reimbursed. Please keep the relevant order information available.
Review, replacement and refund
In practical terms, We review the order record and evidence before deciding whether a replacement, refund or other resolution is appropriate. Approved refunds go to the original payment method, subject to processor timing. Replacements depend on stock and may require the original item to be returned. This helps us review the matter accurately.
Contact
Email: marisasusannaearline527@gmail.com
Mailing address: 934 Bullitt St, Charleston, WV, 25301, United States
Phone: (681) 576-3244