Shipping Policy

Shipping scope and timing

For an orderly process, We ship eligible skincare, sun-care and body-care products to destinations accepted at checkout. Orders normally need 1–2 business days for payment review, verification and preparation; weekends and holidays are not business days. Timing can vary when outside providers are involved.

For clarity, After dispatch, estimated transit is 2–4 business days. This is an estimate rather than a guarantee, because carrier networks, weather, customs, high-volume periods and events outside our control can change delivery timing. Please keep the relevant order information available.

Charges, addresses and tracking

In practical terms, Free shipping applies only when it is shown at checkout. The checkout total is final for shipping charges, and customers must provide a complete, deliverable address and correct contact details before placing the order. Tracking is sent when available. This helps us review the matter accurately.

Delays, loss and damage

As a starting point, Report a delayed, missing, carrier-marked-delivered or damaged parcel promptly with the order number, account email, delivery details and photographs when relevant. We may coordinate a carrier review; a delivered scan does not automatically guarantee a refund or replacement, and restricted destinations or products may be unavailable. These steps keep the process transparent.

Contact

Email: marisasusannaearline527@gmail.com

Mailing address: 934 Bullitt St, Charleston, WV, 25301, United States

Phone: (681) 576-3244